FAQ Background

FAQs

Find answers to common questions about lab-grown diamonds, certifications, and our services.

Yes. Lab-grown diamonds are chemically, physically, and visually identical to natural diamonds, offering the same brilliance and durability.

Yes. Ritamie specializes in premium lab-grown diamonds, carefully selected for quality, value, and ethical sourcing.

Yes. All lab-grown and natural diamonds are certified by IGI or GIA when applicable. You receive the exact certified stone selected for your jewelry.

Yes. Most Ritamie pieces are made to order or customized, including stone selection, setting, and sizing—crafted specifically for you.

Production typically takes 10–12 business days after design approval. Shipping begins once production is completed.

Minor adjustments may be requested before final approval. Once approved, production begins and changes may not be possible or may incur additional costs.

Yes. Free standard shipping is available on U.S. orders over $99. High-value orders require signature confirmation upon delivery.

Custom-made and personalized items are final sale. Eligible non-custom items may qualify for returns or exchanges under our Returns Policy.

Yes. All Ritamie jewelry includes a 12-month warranty covering cleaning, inspection, and eligible repairs as outlined in our Warranty Policy.

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